Measurement
The Metrics That Run the Business
On-time delivery, true margin, downtime, first-pass yield, returns — every lever in the operation has a metric, a target, a cadence, an owner, and a threshold. When a number drifts, the work that follows is already prepared.
Quoting takes “too long”
Downtime is “a problem”
No baseline · No trend · No ownerA number measured by hand at month-end is not a metric
Most growing manufacturers run on a handful of numbers, and most are late, contested, or both. A month-end close tells you what last month looked like. A Monday spreadsheet tells you what the floor looked like last Friday. A “margin” in someone’s head tells you what they think quoting feels like.
Worse, nobody owns the number, so nobody has to defend it — and so it drifts. The figure in the board pack is not the one the production lead is looking at; the margin the CFO sees is not the one the estimator trusts. There is no control without metrics that are named, owned, computed, and watched.
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